Refund & Return Policy
At LittleSheep, we take pride in providing high-quality products for infants and children. However, due to hygiene standards, we only accept returns or issue refunds for faulty or damaged items.
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Hygiene Policy – No Returns for Change of Mind
Because our products are worn by infants and children, we do not accept returns or provide refunds for:
• Change of mind
• Incorrect size selection
• Items that may have been worn, tried on, or exposed to bodily fluids (e.g. if a child has peed in it)
This strict policy helps ensure the safety and cleanliness of our garments for all customers.
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Faulty or Damaged Items
If your item arrives faulty or damaged, we’re here to help.
To qualify for a return or refund:
• You must contact us within 30 days of receiving your order
• Provide clear photo or video evidence of the fault
• The item must be unused, in its original packaging, and include all tags
• A receipt or proof of purchase is required
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How to Start a Return
To start the return process for a faulty item, visit our [Contact Page] and share the issue with supporting evidence. Our team will guide you through the next steps.
If you have any questions about the return process, feel free to reach out at any time.
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Refunds
Once we receive and inspect the item, we’ll notify you about your refund status. If approved, the refund will be issued to your original payment method. Please note that it may take a few business days for your bank or credit card provider to process the refund.
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Thank you for shopping with LittleSheep — your child’s comfort and your satisfaction are our priorities.